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TERMS AND CONDITIONS

Carefully read these Terms of Use before using this Website. Your access to, and use of, the Website and its content and materials is conditioned upon your acceptance of, and compliance with these terms in full. If you do not accept these terms, you should leave the Website immediately and cease any further use of any content and materials you have obtained from the Website.

All intellectual property rights of the content on this Website including, but not limited to, text, photographs, designs and images (“Content”) vests with Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.), unless otherwise indicated. Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) intellectual property rights are protected by countries’ laws and other laws. Except as expressly permitted by this Website or applicable laws, other uses of the Content including, but not limited to, duplication, distribution, re-posting, sending, deleting, editing or adapting are strictly prohibited.

No publication or commercial use of the Content is permitted without the prior written permission of Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.).

No part of the Content shall be made available as part of another Website. This Website and the Content shall not be stored (in whole or part) in a database of any kind, or used to construct a database or to distribute a database containing this Website or the Content.

Additional terms and conditions will apply to business transactions conducted or any promotions run by Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) via this Website. Additional terms will govern any bulletin board services, chat areas and or other message or communication facilities offered via this Website. Nothing contained in this Legal Information Page is intended to modify or amend any agreement currently in effect between you and Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.).

Please note that any product, process or technology described in the materials on this Website may be the subject of other intellectual property rights reserved by Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) and are not licensed hereunder. Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) and the Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) logos on this Website are the registered trademarks of  Writer Lifestyle Pvt. Ltd. Other logos in this Website may be the subject of other intellectual property rights of Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) partners and associates.

THE INFORMATION CONTAINED IN THIS WEBSITE IS PROVIDED TO YOU “AS IS,” FOR YOUR INTERNAL INFORMATIONAL PURPOSES ONLY, WITHOUT ANY REPRESENTATION OR WARRANTY OF ACCURACY OR COMPLETENESS OF INFORMATION OR OTHER WARRANTY OF ANY KIND INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. IN NO EVENT WILL Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES FOR USE OF THIS WEB SITE OR RELIANCE UPON ANY INFORMATION OR MATERIAL ACCESSED VIA THIS WEBSITE OR ANY OTHER HYPERLINKED WEBSITE INCLUDING, BUT NOT LIMITED TO, DAMAGES ARISING FROM LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, EVEN IF Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) IS EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES, TO THE FULLEST EXTENT ALLOWABLE BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES AND REPRESENTATIONS, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.


The material on this Website could contain technical inaccuracies or typographical errors, and information will be changed, updated and deleted without notice. Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) may make improvements and/or changes in the products and/or the programs described in this material at any time. Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) makes no warranties that this Website will operate uninterrupted or error-free or those defects will be corrected. Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) does not warrant that this Website is compatible with your computer equipment or that this Website or its server is free of errors or viruses, worms or “Trojan horses” and Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) shall not be liable for any damage you may suffer as a result of such destructive features.
Additionally, Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) makes no representations or warranties whatsoever about any other Website which you choose to access through this Website. Links provided by Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) to such Websites are provided solely for your convenience and should not be deemed to imply that Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) endorses those Websites or any content therein.

Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) does not want to receive confidential or proprietary information from you through this Website unless you have a separate written agreement with Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) related to the sharing of such information. Any information that Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) receives through its Website, is deemed to be non-confidential. By transmitting to Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) information via this website or otherwise through electronic means without a separate written agreement with Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) relating to your information, you understand and agree that Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) may use that information for any purpose whatsoever without any obligation to you.
We explicitly disclaim any responsibility for the accuracy, content, or availability of information found on sites that link to or from the Site. We cannot ensure that you will be satisfied with any products or services that you purchase from the Site or from a third-party site that links to or from the Site or third party content on the Site. We do not endorse any of the merchandise, nor have we taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites or content. We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give to any third party, and you hereby irrevocably waive any claim against Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.), the Indemnified Parties with respect to such sites and third party content. We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.


The Indemnified Parties are not responsible for telephone, electric, electronic, network, Internet, computer, hardware or software program malfunctions, failures, delays or difficulties, or late, lost, stolen, illegible, incomplete, garbled, misdirected, mutilated or postage due mail, e-mail, form postings, connections, messages or entries, online frauds, and scams, or the security of any and all such matters.


Further, the Indemnified Parties are not responsible for incorrect or inaccurate entry information, whether caused by Internet users or by any of the equipment or programming associated with or utilized in the Site or by any technical or human error which may occur in the processing of any information related to the Site.

Some areas of the Website may require you to register to use certain services. When and if you register, you agree to (a) provide accurate, current and complete information about yourself as prompted by our registration form (including your email address); and (b) maintain and update your information (including your email address) to keep it accurate, current and complete, as applicable. You acknowledge that, if any information provided by you is untrue, inaccurate, not current or incomplete, Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) reserves the right to terminate this Agreement and your use of the Site.
As part of the registration process, you may be asked to select a username and password. Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) may refuse to grant you a username that impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is vulgar or otherwise offensive, or may cause confusion, as determined by Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) in its sole discretion. You will be responsible for the confidentiality and use of your username and password and agree not to transfer or resell your use of or access to the Website to any third party. If you have reason to believe that your account with Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) is no longer secure, you must immediately notify Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) of the problem by contacting us. YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR USERNAME AND PASSWORD AND FOR ANY AND ALL ACTIVITIES (INCLUDING PURCHASES, AS APPLICABLE) THAT ARE CONDUCTED THROUGH YOUR ACCOUNT.

While using the Web site, you agree not to:

  • Restrict or inhibit any other visitor from using the Website, including, without limitation, using “hacking” or defacing any portion of the Site;
  • Use the Site or Content for any unlawful purpose;
  • Express or imply that any statements you make are endorsed by Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.), without our prior written consent;
  • Transmit (a) any content or information that is unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene or otherwise objectionable, or infringes our or any third party’s intellectual property or other rights; (b) any material, non-public information about companies without the authorization to do so; (c) any trade secret of any third party; or (d) any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or other unsolicited commercial communication (except as otherwise expressly permitted by us)
  • Engage in spamming or flooding;
  • Transmit any software or other materials that contain any viruses, worms, trojan horses, defects, date bombs, time bombs or other items of a destructive nature;
  • Modify, adapt, sublicense, translate, sell, reverse engineer, decompile or disassemble any portion of the Site;
  • Remove any copyright, trademark or other proprietary rights notices contained in the Website or Content;

Although Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) strives to provide Content that is both useful and accurate, data and other information can change frequently and are subject to varying interpretations. In addition, a possibility exists that the Website or Content could include inaccuracies or errors, or information or materials that violate these Terms of Use (specifically, the Code of Conduct above), or that unauthorized alterations could be made by third parties to the Website or Content. Accordingly, although Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) endeavors to use reasonable care in assembling the Content, and attempts to ensure the integrity of the Website, the Content may not be up-to-date, accurate or complete, and Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) makes no guarantees as to the Website’s completeness or correctness. If a situation arises in which the Website’s completeness or correctness is in question, please contact us at the earliest. Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) will try to address your concerns as soon as reasonably practicable.
In addition, portions of the Content may have been contributed to the Website by third parties, including various industry specialists and service providers. The inclusion of such information does not indicate any approval or endorsement of such third parties, Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) expressly disclaims any liability concerning the foregoing.

At Dharana at Shillim Retreat we are committed to ensuring the privacy and protection of the personal data of our guests, employees, and business partners. This policy outlines our approach to data privacy and the measures we have in place to safeguard the personal information entrusted to us. 

  1. Collection and Use of Personal Data

o We collect personal data from our guests, employees, and business partners for the sole purpose of providing our services, managing reservations, and facilitating smooth operations. Personal data may include names, contact information, payment details, and any other information necessary for our business operations.

  1. Legal Compliance and Transparency

o We adhere to all relevant data protection laws and regulations, including the General Data Protection Regulation (GDPR) and other applicable laws. We are committed to being transparent about the collection and use of personal data, and we ensure that all data processing activities are conducted lawfully and ethically.

  1. Data Security and Storage

o We have implemented robust security measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. All personal data is stored securely, and access is restricted to authorized personnel only. Additionally, we utilize encryption and other technical safeguards to ensure the confidentiality and integrity of personal data.

  1. Third-Party Data Sharing

o We do not share personal data with third parties unless it is necessary for the provision of our services or required by law. In such cases, we ensure that appropriate data processing agreements are in place to safeguard the privacy and security of personal data.

  1. User Rights and Contact Information

o We respect the rights of individuals regarding their personal data. Guests, employees, and business partners have the right to access, rectify, or erase their personal data, as well as the right to object to or restrict its processing. Any inquiries or requests regarding personal data should be directed to our designated data protection officer at [contact information].

  1. Policy Updates

o We regularly review and update our data privacy and protection policy to ensure its compliance with evolving legal requirements and best practices. Any updates to the policy will be communicated to our stakeholders in a timely manner.

Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.), along with its subsidiaries and affiliates, is committed to protecting your privacy.

This Statement of Privacy applies to the Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) website and governs data collection and usage at all Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) Moving sites and services; does not apply to other online or offline sites, products or services.

Please read the Statement of Privacy. Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) is a general audience website, intended for users of all ages. The personal information of all users is collected, used, and disclosed as described in this Statement of Privacy. By using this site you agree to the terms and conditions in this Statement of Privacy.

This Privacy Policy is published in compliance with, inter alia:

(a) Section 43A of the Information Technology Act, 2000;

(b) Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”); and

(c) Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

This Privacy Policy states the following:

(a) The type of information collected from the Users, including sensitive personal data or information;

(b) The purpose, means and modes of usage of such information; and

(c) How and to whom we will disclose such information?

As an E-commerce website, Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) may collect personal information, such as your e-mail address, name, home or work address, and telephone number.
Information collected by Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) is used for the billing and provision of the purchased or related services.
Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) does not collect any information about your computer hardware and software.
Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) encourages you to review the privacy statements of websites you choose to link to from Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) so that you can understand how those websites collect, use, and share your information.
We are not responsible for the privacy statements or other content on websites outside of the Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) site.

Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) and its operational service partners collect and use your personal information to process service orders and deliver the services requested.

Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) may also use personal information to inform you of other products or services available from Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) or its affiliates.

Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) may also contact you via surveys to research your opinions of current services or potential services.

Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you.

In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) may occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, providing services, or performing statistical analysis of our services.

We will provide those companies only the information needed to deliver the service they provide.

Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) may access and/or disclose your personal information if required to do so by law or in the good-faith believe that such action is necessary to:

  • conform to the edicts of the law or comply with legal processes served on Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) or the site;
  • protect and defend the rights or property of Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.), including its website; or;
  • act under exigent circumstances to protect the personal safety of users of Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) or the public.;

Personal information collected on this site may be stored and processed in India or any other country in which Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) or its affiliates, subsidiaries, or agents maintain facilities, and by using this site, you consent to any such transfer of information outside the country.

Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) offers its customers choices for the collection, use, and sharing of personal information. You may notify us of your preferences by emailing marketing@dharanaretreat.com
Please be sure to provide complete account information so we can identify you in our records. Security of Personal Information.
Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) is committed to protecting your personal information. We use a variety of security technologies to help guard against unauthorized access, use, or disclosure.

No sensitive personal data or information is automatically collected by Dharana at Shillim from any casual visitors, who are merely perusing the Platforms.

Nevertheless, certain provisions of this Privacy Policy are applicable to even such casual visitors, and such casual visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave the Website or Application immediately.

You are not a casual visitor if you have willingly submitted any personal data or information to Dharana at Shillim through any means, including email, post or through the registration process on the Website or Application. All such visitors will be deemed to be, and will be treated as, Users for the purposes of this Privacy Policy, and in which case, all the statements in this Privacy Policy apply to such persons.

Dharana at Shillim strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools can also prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Platforms are not intended for use by minors, Dharana at Shillim respects the privacy of minors who may inadvertently use the internet or the mobile application.

Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) will occasionally update this Statement of Privacy to reflect company and customer feedback.
If there are material changes to this Statement or in how Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) will use your personal information, Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) will prominently post such changes prior to implementing the change.
Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) encourages you to periodically review this Statement to be informed of how Dharana at Shillim (unit of Writer Lifestyle Pvt. Ltd.) is protecting your information.

If you have questions about this Privacy Policy or Dharana’s information collection, use and disclosure practices, you may contact us at reservations@dharanaretreat.com. We will use reasonable efforts to respond promptly to any requests, questions or concerns, which you may have regarding our use of your personal information.
If you have any grievance with respect to our use of your information, you may communicate such grievance to:

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